$299.00
Simulation PM
Find onboarding failures — 100 agents try your app
For SaaS teams whose users sign up but struggle to reach their first useful result. I'll send 100 persona-guided browser agents through one defined first-use task in your safe test app, starting from a fresh account state. You'll see how many complete the activation milestone, where they get stuck and which changes deserve attention. Every result comes from an actual automated app journey, with logs and representative screenshots, not invented user feedback.
What you get
- 100 executed onboarding journeys in your approved test environment, each assigned a customer persona from your target audience (up to 3 subsegments).
- One clearly defined activation task, such as creating a first project, importing sample data or completing initial configuration.
- Up to 15 browser actions or 5 minutes per agent, using one desktop configuration and a fresh or reproducibly reset starting state.
- A run-by-run outcome dataset: activation completed, action blocked, task abandoned by the agent, or technical interruption; time/actions used and where the run stopped.
- Traceable evidence: navigation/action logs and up to 12 screenshots showing significant or recurring issues.
- An onboarding friction report: common failure points, unexpected instructions, confusing steps and persona-specific differences where visible.
- Up to 5 prioritized fixes plus a reusable activation-test checklist.
- One clarification round on the deliverables.
Browser and model usage within the run limits is included. This is an evaluation of simulated journeys, not a measurement of real-user retention or activation rates.
Output format
PDF activation report, CSV outcome matrix, JSON/CSV journey traces, PNG screenshots, retest checklist
What to include
- An authorized test or staging app URL, with permission for 100 automated sessions.
- 100 disposable fresh test accounts, or a proven way to reset an account to the same fresh state between runs. Provide credentials through an agreed secure channel, never through public form fields.
- One starting screen and one observable first-value goal, including the exact condition for success.
- One target audience, with up to 3 customer subsegments.
- Sample data and any setup prerequisites for the selected task.
- Confirmation that tests cannot cause live payments, user notifications, data loss or other production side effects.
The chosen task must work without 2FA, CAPTCHA, external email confirmation or human approval. Please validate access and resets before purchasing. Delivery starts once the environment is ready.
Expected completion
6 business days
Not included
Building or configuring a staging environment; creating 100 real customer accounts; validating email/phone verification; purchase or billing tests; multiple onboarding paths; mobile apps; security testing; external integrations requiring custom setup; fixing your app; repeated testing after changes; or conclusions about real-user activation rates. Failed site access and environment errors are identified separately from usability failures.